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Terms & Conditions

Terms & Conditions

Terms and Conditions
Payments

All orders come with receipt with total payed and showing VAT at UK standard rate 20 % for UK customers and for none UK customers orders will have prices minus VAT at checkout.

payments accepted are paypal account or credit/debit card via paypal {no account needed} But we only despatch to names and addresses confirmed with payment clearence.

If payment is not confirmed we will require varification before shipping and if not verified within 24 hours from request sent we will refund and cancel order.

Any order {apart from preorders} not payed for within 24hours from placing order will be cancelled and put back into stock for resale.

For preordered items coming soon payment required by midday friday before release date to secure order and for despatching before released in the shops.

Gaming express reserves the right to cancel and refund any order that does not pass our internal sercurity measures.

Delivery

All orders will be despatched within 24 hours monday to friday unless a preorder.

UK orders

sent via royalmail business post. orders over £55.00 are sent via recorded delivery.Large bulky items will be sent via parcelforce so some items may need signing for.

We do offer a nextday working day service at a extra price on orders placed before 2:30PM

This service does not guarantee a Saturday delivery if ordered on Friday.

Overseas orders

Sent via AIRMAIL but if you wish to upgrade to international signed for please add £4.50.

Orders over £40.00 are sent via international signed for and will come with tracking

In all cases we only despatch to addresses given with payment and can not be changed after payment is made and will need to provide a contact phone number with payment.

Returns

If your purchase happens to be faulty please e/mail us via sales@gamingexpress.co.uk within 48 hours of receipt of order and explain the problem, item purchased and date of purchase and we will work with you to solve the problem if no solution can be made we will inform you how to return to us.

If item was purchased by mistake or any othe reason apart from faulty first e/mail us via
sales@gamingexpress.com within 30 days of receipt of order and we will refund purchase price as long as it is unopened with original packaging and undamaged once returned to us and explain when order was placed.But please note you will be responcible for return until returned.

In all cases please e/mail us first via
sales@gamingexpress.co.uk before returning item to obtain a returns authorisation number {buyer resposible for return}.

If item is not recieved in post we can not take any action untill 15 working days {3 weeks} have passed since despatch but we will replace item first if in stock before we offer refund.

If you have any questions no matter how silly you may think they are please do contact us via e/mail or our sales team on 07490457429 mon-fri 9.00am to 5.00pm thursday 9.00am to 1.00pm GMT many thanks

Any orders returned to us after attepted delivery has been made will incure additional postal costs to resend and if cancelled our P P costs will not be refunded.

Item Description

Please note we can not be held responsible for any change in description by the manufacturer supplier before release of any product we advertise as per manufactuturer supplier description. Please note if there is any changes ie size colour items we will supply as released by the manufacture. Please note we strongly advise you take note of this before going ahead with your purchase. Any changes after release will be updated on our listing.

Data Protection

Gaming express will not share, sell or pass on any details given to any third parties when placing orders and payment details are between you and payment method used and paypal.

 

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